When we travel, unexpected situations can arise.
But when special moments occur,
who should we reach out to for assistance?
WinterFriend, as a travel agency, we understand that our customers may haveinquiries or need assistance during their journey.
We are committed to providing seamless support and
ensuring all questions are addressed promptly.
โถCustomer Service Chartโ
To make it easier for you to reach out and get the support you need,
we've designed a user-friendly chart featuring QR codes that
provide direct access to both our Support Team and Service Center.

By simply scanning the codes with your phone,
you'll be connected immediately to the right department,
whether it's for general inquiries, booking assistance, or any other questions you may have.
โถScan QR Code with your Phoneโ
To scan a QR code using your phone's camera, you can:
1. Open your phone's camera app
2. Point the camera at the QR code
3. If prompted, follow the on-screen instructions
4. A banner or pop-up will appear with a link to the destination content
๐ฑImportant๐ฑ
WinterFriend Support Team can assist you 24 hour.
โถTourist Service Centerโ
If you'd prefer to speak with one of our agents in person,
please visit us at the Dragon Valley Hotel, located next to the Front Desk on the First (1st) Floor.
From 09:00 to 18:00.
This quick and efficient method ensures you receive timely responses and expert help.
Our team is always ready to assist you at every stage of your journey,
ensuring a smooth and enjoyable experience.
Your satisfaction is our priority!
When we travel, unexpected situations can arise.
WinterFriend, as a travel agency, we understand that our customers may haveinquiries or need assistance during their journey.
But when special moments occur,
who should we reach out to for assistance?
We are committed to providing seamless support and
ensuring all questions are addressed promptly.
โถCustomer Service Chartโ
To make it easier for you to reach out and get the support you need,
we've designed a user-friendly chart featuring QR codes that
provide direct access to both our Support Team and Service Center.
By simply scanning the codes with your phone,
you'll be connected immediately to the right department,
whether it's for general inquiries, booking assistance, or any other questions you may have.
โถScan QR Code with your Phoneโ
To scan a QR code using your phone's camera, you can:
1. Open your phone's camera app
2. Point the camera at the QR code
3. If prompted, follow the on-screen instructions
4. A banner or pop-up will appear with a link to the destination content
๐ฑImportant๐ฑ
WinterFriend Support Team can assist you 24 hour.
โถTourist Service Centerโ
If you'd prefer to speak with one of our agents in person,
please visit us at the Dragon Valley Hotel, located next to the Front Desk on the First (1st) Floor.
From 09:00 to 18:00.
Our team is always ready to assist you at every stage of your journey,
ensuring a smooth and enjoyable experience.
Your satisfaction is our priority!