Updates and news ๐Ÿ“žHow can we assist you today?

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When we travel, unexpected situations can arise.
But when special moments occur,
who should we reach out to for assistance? WinterFriend, as a travel agency, we understand that our customers may haveinquiries or need assistance during their journey.
We are committed to providing seamless support and
ensuring all questions are addressed promptly.

โ–ถCustomer Service Chartโ—€

To make it easier for you to reach out and get the support you need,
we've designed a user-friendly chart featuring QR codes that
 provide direct access to both our Support Team and Service Center. 

By simply scanning the codes with your phone,
you'll be connected immediately to the right department,
whether it's for general inquiries, booking assistance, or any other questions you may have.

โ–ถScan QR Code with your Phoneโ—€

To scan a QR code using your phone's camera, you can:
1. Open your phone's camera app

2. Point the camera at the QR code

3. If prompted, follow the on-screen instructions

4. A banner or pop-up will appear with a link to the destination content

๐Ÿ“ฑImportant๐Ÿ“ฑ
WinterFriend Support Team can assist you 24 hour.


โ–ถTourist Service Centerโ—€
If you'd prefer to speak with one of our agents in person,
please visit us at the Dragon Valley Hotel, located next to the Front Desk on the First (1st) Floor.
From 09:00 to 18:00.
This quick and efficient method ensures you receive timely responses and expert help.
Our team is always ready to assist you at every stage of your journey,
ensuring a smooth and enjoyable experience.
Your satisfaction is our priority!